The Robot Mower Support Center

Get Support Fast

The Flux Partnership Ltd
3-3A Woodberry Avenue, London, N21 3LE
United Kingdom

Frequently Asked Questions (FAQs)

Before reaching out, check our FAQs for quick answers to common questions.

Helpful Guides & Insights

Explore our blog for expert tips, troubleshooting guides, and the latest updates on robotic mowing technology.

Request Technical Support

Need hands-on help? Fill out the form below, and our team will get back to you ASAP.

Warranty

All our mowers come with a minimum of 2 years manufacturer’s warranty. Some mowers (the 4.0 Elite and the 4.36 Elite) come with an additional 4 years. 

To be covered by the warranty, all you need to do is follow the instructions and have an annual service (usually in the winter). The Robot Mower is an authorised Ambrogio Service agent – have a look at all the services we offer.

Still Need Help?

Our team is dedicated to providing the best support experience. Reach out, and we’ll assist you as soon as possible.

Live Support

Speak to An Engineer.

Average response time: < 8 minutes.

WhatsApp Chat

Fastest for photos and safe videos.

WhatsApp 447765008824
Option 1. Scan with camera

Open your phone camera and point it at the code to start a chat instantly.

Option 2. Use Desktop App
Quick Enquiry

Prefer Email? We reply same-day.

Protected by robot mover lab privacy.